



Summer is traditionally the busiest time of the year for housing completions as buyers and sellers rush to follow through on transactions agreed in spring. More recently, it’s also become a bumper time for a new and lucrative type of financial crime – conveyancing fraud – and buyers need to be on their guard to make sure they steer clear of this potentially devastating offence.
How it works
Conveyancing fraud is what’s known as an ‘Authorised Push Payment’ (APP) scam. In this type of scam, the victim is tricked into authorising the transfer of money from their bank account to the fraudsters.
In conveyancing fraud, criminals hack into the email chains between buyers and sellers and their solicitors and estate agents.
The fraudster poses as the victim’s solicitor. When the time comes to transfer funds to the solicitor – either for a deposit or the purchase balance - the fraudster sends the victim an email that looks like it’s an authentic communication from their solicitor but is in fact a scam email linking to the criminal’s own bank details.
As fraudsters monitor previous communications, they can make emails appear identical and delete real ones from accounts. Friday is a particularly popular day for attacks as people tend to be more relaxed as they head into the weekend.
Devastating impact
Hundreds of people have been tricked by conveyancing scams in the past few years and the losses can be life-changing.
Action Fraud, the UK’s cybercrime and reporting service, received 120 reports of conveyancing fraud between January and September in 2017. Victims lost £68,119 on average and the highest figure reported by Action Fraud was £988,0911. Conveyancing fraud is now included in the overall statistics for APP fraud and in 2018 it increased to £354 million of lost funds from almost 84,000 victims.
Protection advice
According to Action Fraud, this is a really sophisticated social engineering fraud and it can be difficult to spot.
To help protect yourself, Action Fraud suggest these measures:
What to do if you’re affected
Scam victims should contact their bank as soon as they become aware that they’ve been tricked and ask them to contact the receiving bank and freeze the account.
It’s also important to report the scam to the police and to log it with Action Fraud.
Claiming compensation
Unfortunately, banks are not always willing to compensate customers involved in APP scams because the payments have been authorised by the victim.
However, victims should find it easier to get their money back under a new voluntary code of conduct that came into force at the end of May.
Under the new code, banks will have to reimburse consumers for their losses provided they have taken reasonable care.
The Banking industry is also working with Pay UK to implement a new Confirmation of Payee service that will confirm the account holders name before funds are transferred to help prevent APP scams.
Stay vigilant
Conveyancing fraud is a sophisticated and potentially devastating type of financial crime. Before setting up and authorising any money transfer be absolutely sure that you’re sending your money to the correct account.
1: Included within The Telegraph, I lost £600,000 to a conveyancing scam, 18 March 2018 https://www.telegraph.co.uk/personal-banking/savings/lost-600000-conveyancing-scam-will-no-one-help/
111 Bramston Street, Rastrick, Brighouse,
HD6 3AQ, UNITED KINGDOM